YOUR HEALTH AND SAFETY ARE OUR FIRST PRIORITY

White Bear Mitsubishi takes the duty and responsibility of staying open during the MN Stay Safe Order very seriously. As an essential service, we are committed to the health and safety of our employees and customers above all else during this time. We value honesty and integrity and want to ensure that you are well-informed of the steps we are taking to keep you safe as you shop in our store or visit our service department for your vehicle needs. We consider ourselves to be accountable to our customers and employees, so we closely follow guidelines issued by local, state and federal health authorities. We implemented these into our way of taking care of people each day. These measures include:
  • REDUCED PHYSICAL CONTACT - We have required all dealership employees to suspend handshakes and physical contact with our guests. Smiles and great client service will continue!
  • SOCIAL DISTANCING - We value cooperation and communication and require that all employees practice proper social distancing and strongly encourage customers to do the same. We have adjusted seating to allow you to be comfortable in your space, 6 feet away from another person. We have adjusted schedules to reduce the number of employees present at any given time.
  • INCREASED SANITATION - Our teams are actively wiping down high-traffic surfaces throughout the day, and nightly custodial activities are hyper-focused on ensuring the same. See something that needs to be cleaned again? Just ask. We'll do it! We are more than happy to take the necessary steps to ensure your peace of mind. 
  • CLEANING OF CLIENT and LOANER VEHICLES - Our team of professional detailers, car-washers, and service managers are diligently providing extra sanitation of each and every vehicle both before and after service, including disinfecting keys, doors, handles, steering wheels, etc.
  • REMOVAL OF FOOD AND BEVERAGE - We are temporarily discontinuing our shared-area complimentary refreshments including snacks and coffee to minimize shared contact surfaces.
  • EMPLOYEES AND CUSTOMER HEALTH - We value all people. We are following all CDC guidelines for businesses and employers. We are asking any employees to stay home if they feel ill and we ask clients to exercise good judgment if they have traveled to high-impact areas, have been in physical contact with someone exposed to or diagnosed with COVID-19, or feel ill. 

White Bear Mitsubishi is picking up and delivering your vehicle for service! Simply ask when calling our service department!

White Bear Mitsubishi is also bringing the sales experience to your home! Browse our inventory online and, when you find a vehicle you're interested in, our sales associates will do a video walk-around or bring the vehicle to you for a test drive, evaluate your trade-in, and complete any necessary paperwork. We'll even deliver your new vehicle to you.

While there is a lot of uncertainty during this time, we are grateful you chose us to help with your vehicle needs. We are closely monitoring and continuously improving our store practices to immediately adapt to this evolving situation, and we will continue to update you with any changes to our company policies.

Thank you for making us part of your community and allowing us to demonstrate nothing less than unconditional excellence as we strive to continue to be a good community citizen!